Policy

Delivery Policy

The shipping area & charges will be as follow ;

• For Seremban Area : RM5.00/order

FREE SHIPPING if purchase RM120.00 and above

• For Mantin Area: RM8/order

*FREE SHIPPING if purchase RM150.00 and above

For Nilai Area: RM15.00/ order

*FREE SHIPPING if purchase RM150.00 and above

We will send you a WhatsApp to confirming your order after the item is shipped out from our premises.

Orders with payments received normally shipped out at the same or next day 2pm (Monday to Sunday).

Delivery after posting normally requires 1 to 3 hours. (* Delivery may take longer time during MCO time).


Returns Policy

You have 24 hours to return an item from the date you received it.

Kindly, please send WhatsApp to us at 0138389468.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have a receipt or proof of purchase.


Refunds Policy

There is no refund for the goods that has been used or damaged by the customer.

For a full refund/exchange, mail out your item within 24 hours from the receipt of the original order.

Item cannot be returned/exchange after 24 hours from the receipt of the original order.

The goods should be in the good condition with original condition and packing together with proof of purchase.

We are not responsible if your shipment is lost during the return transit.

Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.


Privacy Policy

General

The content of terms and conditions may be change, move or delete at any time. Please note that Feng Sang Enterprise has the right to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, Feng Sang Enterprise will take immediate actions against the offender(s).


Term & Conditions

Site Contents & Copyrights

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words, “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Feng Sang Enterprise.

User shall agree that there will be no comment(s) submitted to the htmpharmacy will violate any rights of any third party, including copyrights, trademarks, the privacy of another personal or proprietary right (s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment content made.

Product Information

We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor.

Indemnification

The user shall agree to defend, indemnify and hold Feng Sang Enterprise harmless from and against any and all claims, damages, costs, and expenses, including attorneys' fees, arising from or related to your use of the Site.

Inaccuracy Information

There may be some information that contains typographical errors, inaccuracies, omissions, that may relate to product description, pricing, availability, and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfied with your purchased product(s), please return it back to us with the invoice. Please check out “Return and Refund Policy”.